货代操作&客服专员
SUPER-CHAIN LOGISTICS GMBH
  • 面议
  • 国外
  • 经验 1年~3年
  • 全职
  • 发布于1970-01-01
职位描述

1、负责客户订单的订舱、单证、报关、运输、跟踪、对账等日常处理, 包括与供应商的协调,与客户的对接; 2、维护和管理客户,及时了解客户需求,特别是客户未被满足的需求,与客户建立牢固的业务关系, 对现有客户 资源进行二次开发和转介绍; 3、做好客户咨询,提供优化物流解决方案,妥善解决突发事件、疑难问题和客户投诉,提高客户满意度; 4、与全球客户服务团队密切配合,保障、提升客户和公司的利益; 5、配合团队做好供应商的开发,优化成本和供应,争取更多业务; 6、完成公司安排的其他工作

任职要求

1、二年及以上国际货运代理工作经验; 2、较强的沟通能力,有较好的团队合作和抗压能力; 3、能适应短期出差; 4、语言要求:德文、中文能作为工作语言;英文良好 5、大专及以上学历; 6、熟练操作办公软件。 公司提供晋升通道:分公司经理 请务必在简历中写明税前薪资要求,谢谢!

联系方式

上班地址:TAUNUS, 德国

公司信息

Super Chain is a multinational logistics enterprise whose sister companies cover China, Germany, Singapore, Vietnam and India.Super Chain works closely with many world-renowned shipping companies, airlines and railroads, utilizing a global network to achieve efficient global collaboration, and continues to provide customers with high-quality one-stop international logistics services and solutions. After years of development, Super Chain has formed the standard services of sea transportation, air transportation, land transportation, international railroad transportation, multimodal transportation, warehousing and distribution, customs clearance, insurance, packaging, etc.; the special services of project logistics, cross-border e-commerce logistics, bonded logistics, hazardous materials logistics, private goods, customs consulting, etc.; and moreover, we have the services of in-factory service, supplier inventory management, re-export trade, international trade agency, international procurement, recycling packaging, recycling pick-up, international procurement, and so on. We also provide value-added services such as factory-based services, supplier inventory management, re-export trade, international trade agency, international procurement, recycling packaging, recycling pick-up, supply chain logistics training and consulting.