职位描述

As a user engagement consultant, you coach and guide our customers’ key users and planners to ensure the optimal use of the OMP planning solution. Your training helps them understand the fundamentals of supply chain planning. You also act as the first point of contact for key users, planners, and subject matter experts for tool-related questions. You are responsible for: 1. Supporting key users and subject matter experts during functionality validation by preparing validation workshops and guiding the validation of all possible business scenario variants 2. Ensuring planning actions support the business objectives and KPIs defined in the design phase 3. Guiding the business process owner to refine planning activities into planning actions within all relevant constraints 4. Sharing best practices and useful tips and tricks for maximum planner satisfaction 5. Documenting the planning cycle into flow charts and clear instruction 6. Guiding customers to effectively improve the quality of the master data needed by our planning software 7. Developing a full-scale training plan for the different roles in the future planning cycle 作为一名用户参与顾问，您需要指导客户的关键用户和计划人员，确保他们以最佳方式使用 OMP 计划解决方案。您的培训可以帮助他们理解供应链计划的基本原理。同时，您还是关键用户、规划人员和主题专家的第一联系人，负责解答与工具相关的问题。 您的职责包括： 1. 在功能验证期间为关键用户和主题专家提供支持，筹备验证研讨会并指导验证所有可能的业务场景变体 2. 确保规划行动支持设计阶段确定的业务目标和关键绩效指标 3. 指导业务流程负责人在所有相关限制条件下将规划活动细化为规划行动 4. 分享最佳实践和有用的技巧和窍门，最大限度地提高规划人员的满意度 5. 将规划周期记录为流程图和明确的指示 6. 指导客户有效提高规划软件所需主数据的质量 7. 为未来规划周期中的不同角色制定全面的培训计划

联系方式

上班地址：上海，中国